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Dear Customer!

We are sorry, that you have a problem with one of the products purchased from us.

Please complete the form below and submit the details using the button at the bottom of the page.
Help us to deal with your request efficiently by giving as much appropriate information as possible regarding your case.

Please note that all fields marked with an asterisk (*) are mandatory!

Thank You!

Product *:

Please select *:
Serial number *:
(for more than one product, please use the field description below)

Invoice number:

Account number:

Fault Description/Reason for Returns *:

Company *:

Contact Person *:

Mail *:

Phone :

On receipt of this completed form, we will immediately issue a Case ID Number - please reference this ID-Number
in all related correspondence! Once the case has been reviewed, you will receive further instructions regarding
the returns procedure and also the mandatory RMA Number (Return Merchandise Authorization).

We will not accept any items returned without prior authorization and a valid RMA number!

 *  I have read and understand the section regarding the storage of personal data in the
Terms of sale and accept them.

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